All accessories and jewelry products cannot be returned or exchanged due to the necessity of hygiene and care instructions. Some items, such as rings, inlaid items, scratched or worn items, that have changed size or plating according to you, are not eligible for returns.

Most of our products consist of single and unique stones that will not continue. Each piece goes through various processes at every stage and reaches its final state in you. If you have any questions about any part before purchasing, please feel free to contact us at info@ohladiesstudio.com. We will gladly address any questions or concerns you may have.  

​

In case you receive an item that you think is damaged or defective, we will ask you to email us within 48 hours of receiving the item and include your name, item, description of the problem, and product photos. We reserve the right to refuse any return, exchange or repair request. Each package is documented with video and photographs at the shipping stage and kept in our records.

After your return is reviewed by the relevant units of ohladiesstudio.com, the process will begin by returning you. When your return is approved, the product fee will be refunded within 3 days at the latest if you are contacted through your contact number. The next process depends entirely on your bank and Oh Ladies Studio has no right to interfere with your bank.

​ You can return or exchange the wrong product, wrong size and wrong color, etc. caused by Oh Ladies Studio, by contacting OLS Customer Service 0507 184 15 48 within 2 days from the delivery date of the product without using it, without losing its salable feature. The entire price of the product you have is returned to your credit card, but by your bank,

​

The refund of the refund is reflected to your credit card in installments. ohladiesstudio.com is not responsible for delays caused by unreachable contact numbers. For detailed information, you can call 0507 184 15 48 Customer Support Services or request information from the Support Department by e-mail. 

If you purchased an Oh Ladies Studio piece from another seller, please refer to that seller's applicable policies. We are not responsible for items purchased from other sellers. 

ohladiesstudio.com, as a result of breach of contract, tort, negligence or other reasons; does not accept any responsibility for interruption of the transaction, error, negligence, interruption, deletion, loss, delay of the transaction or communication, computer virus, communication error, theft, destruction or unauthorized entry, modification or use of the records.
​
This website may contain links or references to other websites that are not under the control of ohladiesstudio.com. ohladiesstudio.com is not responsible for the content of these sites or any other links they contain.
​
ohladiesstudio.com general appearance and design of this website and all information, pictures, ohladiesstudio.com brand and other brands, domain names, logos, icons, demonstrative, written, electronic, graphic or machine-readable technical data, computer software , is the owner or licensee of all materials and intellectual and industrial property rights, including the applied sales system, business method and business model, and is under legal protection.
​
any material on the website; It cannot be changed, copied, reproduced, translated into another language, republished, uploaded to another computer, posted, transmitted, presented or distributed, including code and software, without prior permission and without reference. The whole or part of the website cannot be used on another website without permission. On the contrary, actions require legal and criminal responsibility.
​
All other rights of ohladiesstudio.com not expressly stated here are reserved. ohladiesstudio.com reserves the right to update the content of this legal warning page at any time and advises its users to visit the legal warning page each time they enter the site.